Our past tailor-made solutions
Cases
Lees meer over Improving Unaccompanied Minor (UM)-service at Schiphol Airport
Improving services
Improving Unaccompanied Minor (UM)-service at Schiphol Airport
Schiphol’s Unaccompanied Minor (UM)-service assists children who are traveling unaccompanied by an adult. It is a service supported by Airport Facility Service (AFS).
Lees meer over Mastercleaners and Circuitpark Zandvoort want nothing less than the best
Customer satisfaction
Mastercleaners and Circuitpark Zandvoort want nothing less than the best
They work for multiple clients, one of them being Circuit Zandvoort, which we all know from Formula 1. Circuit Zandvoort perceives (cleaning-)services as one of the preconditions for optimal customer satisfaction.
Lees meer over Dutch railways
Data driven
Dutch railways
NS asked INPRC to find a solution that would enable them to manage the relationship between customer satisfaction and costs. Through transparent insights. INPRC provided this for 32 stations and 44 unmanned toilets throughout the Netherlands: using data and collaboration (between NS and two facility service providers).